Full Time inside Sales Representative Needed

Job Title: Full Time inside Sales Representative at Martin Sales & Service, Inc.

Job Description: Martin Sales & Service, Inc., is seeking an energetic and action oriented Inside Sales Representative that will establish a welcoming environment that exhibits a positive customer experience. Please send Resume and Cover Letter to martinsales@zoominternet.net

Scope: Full-Time position compensated hourly, paid bi-weekly, with possible bonuses and incentives.

Job Summary: Discuss with customers by telephone or in person to provide information about our products and services. Contact customers in order to respond to inquiries. Complete contract forms and determine charges for services requested. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Examine incoming products for quality control and assist in shipping and receiving. Refer unresolved customer grievances to designated departments for further investigation. Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money. Updating and upkeep of showrooms are an essential duty. Working the occasional local weekend trade show is also required.

Preferred Qualifications:

    • High School diploma or general education degree (GED).
    • Team players at least 18 years of age.
    • Able to work flexible hours / days.
    • Able to lift heavy materials in excess of 40 lbs.
    • Proficiently operate office equipment as required, such as computers, email & internet. Background in Excel, Microsoft Office, and QuickBooks Point of Sale is helpful.
    • Competently able to convey ideas and facts orally and in writing using correct English vocabulary, spelling, grammar, and punctuation, composing clear, direct, concise, complete messages.
    • Prior sales experience and customer relations.
    • Great organizational skills.

Preferred Competencies:

    • Must be an enthusiastic, customer-service focused individual with a friendly positive attitude.
    • Able to read others’ body language, and adjust tone and style accordingly to each customer.
    • Able to present information clearly, concisely, and logically, focusing on key points, while giving the listener time to process information and ask questions.
    • Accountable, taking personal responsibility for the quality and timeliness of work.
    • Dependable, achieving results with little oversight.
    • Able to diligently attend to details and pursue quality & care in multitasking.
    • Able to give and receive constructive feedback.
    • Ability to maintain a professional clean appearance according to company dress code.
    • Ability to schedule and maintain productive work flow in-between customers.
    • One that tries to improve business performance and enhance the total customer experience.
    • Work as a dedicated team member to provide fast, flexible, and excellent service for our customers.

Other Helpful Skills / Qualifications: Forklift Certification, Listening, Customer Service, Meeting Sales Goals, Product Knowledge, People Skills, Analyzing Information, Judgment, Client Relationships, Reporting Skills, Confidentiality, General Math Skills, Quality Focus, Results Driven, Supply Management, Informing Others.

Employee benefits:

  • Medical insurance
  • On the job training
  • 401(k) retirement program
  • Paid sick, vacation and holidays
  • Stable work environment
  • Employment with the top employer in the industry in our area.
  • Competitive wages

Please send Resume and Cover Letter to martinsales@zoominternet.net 

Also please answer these specific questions within your Cover Letter and or Resume.

  • List your specific Retail / Sales Experiences:

 

 

  • Why should we hire you?

 

 

  • What value do you add?

 

 

  • What are you bringing to the table that the other candidates aren’t?

 

 

  • What is it about you that will enhance this company?